Contact Us

Privacy Policy

Last updated: April 2025

The RDF Group ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website https://rdfgroup.co.za/ (the "Website"), and describes your rights in relation to that information.

We operate in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA), which governs the lawful processing of personal information in South Africa.

1. Who We Are

The RDF Group is the responsible party (as defined under POPIA) for the personal information collected through this Website.

2. What Personal Information We Collect

We only collect personal information that you voluntarily provide to us when you complete a form on our Website. This may include, but is not limited to:

  • Your full name
  • Email address
  • Phone number
  • Company name or job title
  • Any message or enquiry content you include in a form submission

We do not collect sensitive personal information (such as identity numbers, financial details, or health information) through our Website forms. If any such information is inadvertently submitted, it will not be processed or stored.

3. How We Collect Your Information

Personal information is collected through online forms on our Website, which may include:

  • Contact forms
  • Enquiry or quote request forms
  • Any other submission forms present on the Website

Form submissions are retained on our Website's server and/or delivered to us via email notification.

4. Why We Collect Your Information (Purpose of Processing)

We collect and process your personal information for the following legitimate purposes:

  • To respond to your enquiry or request
  • To provide you with information about our services
  • To fulfil any contractual obligations arising from your enquiry
  • To maintain records of communications for internal administration
  • To improve the functionality and relevance of our Website

We will not process your personal information for any purpose other than those listed above without your knowledge and, where required, your consent.

5. Legal Basis for Processing

Under POPIA, we process your personal information on the following lawful grounds:

  • Consent: By submitting a form on our Website, you consent to us processing your information as described in this policy.
  • Legitimate interest: Processing is necessary to respond to your enquiry and manage our business operations.
  • Contractual necessity: Where processing is required to take steps prior to or in fulfilment of a contract.

6. How We Store and Protect Your Information

We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure. These measures include:

  • Secure hosting of our Website with appropriate access controls
  • Restricted access to form submission data on a need-to-know basis
  • Use of encrypted email protocols where applicable

While we strive to protect your personal information, no method of transmission or storage over the internet is entirely secure. We cannot guarantee absolute security, but we are committed to addressing any breaches promptly and in accordance with POPIA obligations.

7. Retention of Personal Information

We retain form submission data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once personal information is no longer needed, it will be securely deleted or anonymised.

8. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers: Third-party service providers who assist us in operating our Website or conducting our business (e.g. hosting providers, email services), subject to confidentiality obligations.
  • Legal requirements: Where disclosure is required by law, regulation, or a valid court order.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

9. Cookies and Website Analytics

Our Website may use cookies or similar tracking technologies to improve your browsing experience and gather anonymous usage statistics. Cookies do not personally identify you. You may disable cookies through your browser settings; however, doing so may affect certain Website functionality.

We may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our Website. Any data collected via analytics is aggregated and anonymised where possible.

10. Your Rights Under POPIA

As a data subject, you have the following rights in relation to your personal information:

  • Right of access: You may request a copy of the personal information we hold about you.
  • Right to correction: You may request that we correct inaccurate or incomplete information.
  • Right to deletion: You may request that we delete your personal information, subject to any legal retention obligations.
  • Right to object: You may object to the processing of your personal information on legitimate grounds.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at info@rdfgroup.co.za. We will respond to your request within a reasonable timeframe and in accordance with POPIA requirements.

11. Complaints

If you believe your privacy rights have been infringed, you are entitled to lodge a complaint with the Information Regulator of South Africa:

We encourage you to contact us first at info@rdfgroup.co.za so that we can attempt to resolve any concerns directly.

12. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies before submitting any personal information.

13. Children's Privacy

Our Website is not directed at children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete that information promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact us:

© 2025 The RDF Group. All rights reserved.

AEREN YOUNG

Aeren is a specialist in waste-to-energy, circular economy systems, and environmental markets, with a background that combines technical development and commercial structuring.

He began his career in the waste sector, working in research and development on waste-to-energy projects, including the design and optimisation of alternative fuel systems. He later moved into carbon markets and sustainability advisory, where he played a key role in developing carbon credit strategies and environmental value frameworks across multiple regions.

Aeren founded Ammonite Environmental to focus on bridging the gap between sustainability and commercial viability, ensuring that environmental outcomes translate into measurable financial returns.

Within RDF Group, Aeren focuses on strategy, partnerships, and the integration of environmental markets into waste-to-energy projects. His role ensures that projects are not only technically sound, but also structured to unlock additional value through carbon credits and other environmental incentives.

MIKE NICHOLLS

Mike brings over two decades of experience in the waste and resource management sector, with a strong technical foundation in waste-to-energy systems and industrial fuel applications.

He previously held a senior technical leadership role within a major waste management company, where he was responsible for developing and implementing waste beneficiation and alternative fuel projects at scale. His work has focused on transforming complex waste streams into usable industrial inputs, particularly within cement, manufacturing, and heavy industry environments.

Mike has been directly involved in the development of refuse-derived fuel operations in South Africa, including early-stage projects that helped establish the local market for alternative fuels. His expertise spans feedstock development, fuel specification, combustion systems, and operational integration into industrial processes.

At RDF Group, Mike leads the technical and operational side of the business, ensuring that all solutions are practical, reliable, and aligned with real-world industrial requirements.